Privacy Policy

Last updated: October 2024

This Privacy Policy describes how www.theepicuriste.ch (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site or otherwise communicate with us regarding the Site (collectively, the "Services").

We comply with the applicable provisions of the Swiss Federal Data Protection Act (FADP) and the Ordinance on Data Protection (DPO), as well other applicable data protection provisions of Swiss or EU law, particularly the General Data Protection Regulation (GDPR).

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

Website Responsible Party

The responsible party for this website is:

 

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The customer-specific data is systematically recorded, linked, and evaluated to process inquiries and provide our Services. We collect the following information from you:

 

Data Processing During Your Online Shop Purchases

To process the purchase agreement, we collect the following data as mandatory:

• Login data for registered customers (email address and password)
• Email address
• Country/Region
• First name
• Last name
• Shipping address
• Billing address if different from shipping address

The provision of further data is optional. If you are registered and have a customer account, we store the data for the next purchase. Under the GDPR, this data processing is carried out based on Article 6(1)(b) and is necessary for fulfilling a contract with you.

 

Data Processing When You Register For A Customer Account

In our online shop, orders can be placed as a guest or through a personal customer account. Certain Services can only be accessed with a customer account. If you register for a customer account, we collect the following data as mandatory:

• Email address
• First name
• Last name
• Password
• Address 1
• City
• Country/Region
• Postal/ZIP code

The provision of further data is optional. We collect this data to open and manage your customer account, process order(s), and provide requested Services. The data can be viewed and changed at any time in the customer account. Additionally, you can request the complete deletion of your customer account by sending us a corresponding request or initiating the deletion directly in the customer account. Under GDPR, processing is carried out based on Article 6(1)(a) with your consent.

 

Data Processing When You Use Our Contact Form

When you contact us via our contact form (“Contact Us”) on the website, we collect the following data as mandatory:

• First name
• Last name
• Email address
• Subject (order number if applicable)
• Message

The provision of further data is optional. We use this data exclusively to answer your questions or to provide you with our requested Services. By submitting the message, you consent to the processing of the data transmitted. This data processing is done with consent under GDPR Article 6(1)(a). You can withdraw your consent at any time by notifying us. This will not affect the legality of any data processing that was conducted based on the consent before it was revoked.

 

Data Processing When You Sign Up To Our Mailing List

Our website allows anyone to subscribe to our newsletter. Registration is required for this. During registration, we collect the following data as mandatory:

• Email address

We use the email address independently of contract processing exclusively for our own advertising purposes for newsletter distribution, provided that you have expressly consented to this. This data processing is carried out based on GDPR Article 6(1)(a) with your consent. You can withdraw your consent at any time by notifying us. This will not affect the legality of any data processing that was conducted based on the consent before it was revoked. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

 

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

 

How We Use Your Personal Information

• Providing our Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfil your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and other features and functionalities related to your account.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email. This may include using your personal information to better tailor the Services and advertising on our Site. If you are an EEA resident, the legal basis for this data processing is our legitimate interest in selling our products, according to GDPR Article 6(1)(f).
• Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials confidential and for any activities conducted under your account.
• Legal Compliance. We may use your personal information to comply with applicable legal obligations, resolve disputes, and enforce our agreements.

 

Disclosure of Personal Information

We may disclose your personal information:

• To service providers. We may disclose your personal information to third parties that provide services on our behalf or perform services for us, such as to process payments, fulfil orders, and assist us with our marketing, advertising and promotional activities. These third parties are obligated to use your personal information only as necessary to provide these services to us.
• To comply with legal obligations. We may disclose your personal information when required to do so by law, such as in response to a subpoena or similar legal process, to protect the rights, property or safety of us, our customers or others, or to comply with applicable laws and regulations.
• In connection with business transfers. We may disclose your personal information to a third party in connection with a merger, acquisition, or sale of all or a portion of our assets. We will take reasonable steps to ensure that the recipient maintains the confidentiality of your personal information.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

 

Your Rights

Under the GDPR, you have the following rights with respect to your personal information:

• The right to access. You have the right to request a copy of the personal information we hold about you.
• The right to correction. You have the right to request that we correct any inaccuracies in your personal information.
• The right to deletion. You have the right to request that we delete your personal information when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
• The right to restriction of processing. You have the right to request that we restrict the processing of your personal information in certain circumstances.
• The right to data portability. You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another organization.
• The right to object. You have the right to object to the processing of your personal information on grounds relating to your particular situation, in which case we will cease processing unless we have compelling legitimate grounds for continuing.

 

To exercise these rights, please contact us using the contact details provided below.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Epicuriste
Rue de la Paix 7b
CH-1020 Renens
Switzerland

Email: info@theepicuriste.com